Privacy Policy
Last updated: [DATE]
E3CORTEX, [COMPANY NAME], headquartered at [HEADQUARTERS ADDRESS], is committed to protecting the privacy of users of its website www.e3cortex.fr. This privacy policy describes how we collect, use, and protect your personal data, in accordance with the General Data Protection Regulation (GDPR) and applicable French data protection laws.
Data Controller
The data controller is: [COMPANY NAME] SIRET: [SIRET NUMBER] Headquarters: [HEADQUARTERS ADDRESS] Phone: +33 1 60 26 91 91 Email: info@e3cortex.fr
Data Collected
When you use our website and quote request forms, we may collect the following data: • First and last name • Professional email address • Phone number • Company name • Postal address and zip code • City • Message and request details • Attached files (if applicable) No sensitive data within the meaning of Article 9 of the GDPR is collected.
Processing Purposes
Your personal data is processed for the following purposes: • Responding to your quote and information requests • Commercial follow-up of your request • Sending you technical or commercial communications (with your consent) • Improving our services and website user experience • Complying with our legal and regulatory obligations
Legal Basis for Processing
The processing of your data is based on the following legal grounds: • Your consent (Article 6.1.a of the GDPR), obtained when submitting the form • Performance of pre-contractual measures (Article 6.1.b of the GDPR) as part of a quote request • E3CORTEX's legitimate interest (Article 6.1.f of the GDPR) in improving its services
Data Recipients
Your personal data is intended for E3CORTEX's internal departments (sales, technical, management). It is never sold, rented, or transferred to third parties. However, it may be shared with our technical subcontractors (hosting, CRM tools) in compliance with the GDPR. These subcontractors act only on our instructions and are bound by confidentiality obligations.
Data Retention Period
Your personal data is retained for the period strictly necessary for the processing purposes: • Quote request data: 3 years from the last contact • Commercial prospecting data: 3 years from the last contact • Cookies: 13 months maximum Beyond these periods, your data is deleted or anonymized.
Your Rights
In accordance with the GDPR and French data protection laws, you have the following rights: • Right of access: obtain confirmation of the processing of your data and receive a copy • Right to rectification: correct inaccurate or incomplete data • Right to erasure: request the deletion of your data • Right to restriction: restrict the processing of your data • Right to data portability: receive your data in a structured, readable format • Right to object: object to the processing of your data on legitimate grounds • Right to withdraw consent: withdraw your consent at any time To exercise your rights, contact us at: [DPO EMAIL] You also have the right to lodge a complaint with the CNIL (www.cnil.fr).
Cookies
Our website uses cookies that are strictly necessary for the operation of the site. No advertising or third-party tracking cookies are used. The technical cookies used allow: • Management of your browsing session • Saving your language preferences You can configure your browser to refuse cookies. However, some website features may no longer be available.
Contact — Data Protection Officer
For any questions regarding the protection of your personal data, you can contact our Data Protection Officer (DPO): Email: [DPO EMAIL] Address: [HEADQUARTERS ADDRESS] Phone: +33 1 60 26 91 91